Lotte Hotel Saigon

Love the beautiful hotel the River view from our room.Clean it felt sophisticated the Hotel

Our family had a truly wonderful stay at Lotte Hotel Saigon. From the moment we arrived, thanks to the complimentary airport transfer, we felt welcomed by the elegant atmosphere and incredibly friendly staff. The rooms are exceptionally spacious, perfect for families, with comfortable beds and all the amenities you need. Many even offer fantastic Saigon River views. The hotel's facilities are excellent, especially the large outdoor swimming pool, which was a huge hit. We also appreciated the convenient on-site dining options. The location is superb, right by the Saigon River and within easy walking distance of major attractions, making city exploration a breeze. Lotte Hotel Saigon perfectly blends luxury with family comfort, and their attentive staff made our experience even more enjoyable. Highly recommend for any family visiting Ho Chi Minh City!

It's a very grand building, the entrance is astounding with a historical and sophisticated feel. The Staff are beyond exceptional!!! We were treated like royalty, by every staff member. The best treatment on the 10 day trip all throughout Vietnam. I can't remember everyone's names but Finn stood out the most for us. Perfect for couples. The pool, gym, steam room, sauna, breakfast area was top notch!!!! Bidet toilets with heated seats, large sized room, bath and showers with excellent pressure and lovely river view from our room. I wish we could have stayed longer! Luxury 5 star kept to an immaculate standard of cleanliness.

Absolutely loved the experience here - great customer services from car drop off to checking out. You are made to feel like you are taken care of. Super professional, clean, and easy. Gym was great - has a good amount of the, better than your average hotel gym. Breakfast was really good - highly recommend. Super diverse selection and actually tasted pretty good. 12PM check out is great for a leisurely exit. View was amazing At this price, was much better than some of the other hotels in HCMC that was at a similiar price. Wish I was in Saigon longer so I could have stayed longer!

Bell boys upon arrival fast & friendly taking our bags to check in - check in was the same. Our bags were taken to our room on the 7th floor & we were met with amazing views of the river. A massive bed which can only be described as a Super King. The room amenities are great - there is a mini car & plenty of space in wardrobe & bathroom is well served with shampoo conditioner, body wash & lotion and all the other little things you might need. 2 bottles of water every day. Street noise or corridor noise not an issue. Breakfast is impressive & caters for all types of food options. We had pizza one night in the Italian & spent a few afternoons by the pool. All of the staff were friendly & efficient. There is a gym & plenty of outdoor seating & lounges. Bar service in the lobby area is very good. House cleaning is exceptional. The pool area is well serviced by pool attendants for access to lounges & towels on several occasions (over several days) when needing to get a drink or food from the bar staff we had to go inside only to find they were on their phones & ability to understand English was a challenge at times . There is a lack of poolside service & cleaning of tables after eating, we had to take it inside ourselves after about 15 mins & had to continually ask for ice to be brought out on an exceptionally hot day. The hotel location is good -it’s within walking distance to many sights or a few $$ by grab to the key locations such as markets & imperial palace. Toilets & public areas always spotlessly clean. Overall a highly recommended hotel despite a few minor issues poolside.